Interpersonal Skills

Welcome to the Interpersonal Skills course. We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This course will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.

Course Information

Difficulty: Beginner

Categories: Self Development

Tags: Interpersonal, Skills

Course Instructor

Home Plus Medicare Services Author

Starter

₦12500

Module 1

Getting Started

Module 2

The Right Attitude Starts with You

Case Study

Module 3

Non-Verbal Communication Skills

Case Study

Module 4

Making Small Talk and Moving Beyond

Case Study

Module 5

Moving the Conversation Along

Case Study

Module 6

Presentation

Case Study

Module 7

Influencing Skills

Case Study

Module 8

Dealing with the Customer In Person

Case Study

Module 9

Sharing Your Opinion

Case Study

Module 10

Loyalty

Case Study

Module 11

Following up With a Customer

Case Study

Module 12

Wrapping Up