mLearning Essentials

The use of technology is on the rise, so it’s no wonder that different methods of learning have emerged over the years. Recently, mLearning has become a new method for employees to learn and grow at work. With easy access, portability and a variety of resources available, mLearning is the user favorite for fast and convenient training and education.

Course Information

Difficulty: Beginner

Categories: Digital Literacy

Tags: Awareness, Improvement, self

Course Instructor

Home Plus Medicare Services Author

Starter

₦12500

Module 1

Getting Started

Module 2

What is mLearning?

Case Study

Module 3

Stress Management (Internal Stressors)

Case Study

Module 4

Stress Management (External Stressors)

Case Study

Module 5

The Emotional Self

Case Study

Module 6

Mood Management

Case Study

Module 7

Dealing with the Customer Over the Phone

Case Study

Module 8

Dealing with the Customer In Person

Case Study

Module 9

Sensitivity in Dealing with Customers

Case Study

Module 10

Getting mLearning Started

Case Study

Module 11

Following up With a Customer

Case Study

Module 12

Wrapping Up